TRANSPARENCY IN DATA PROCESSING

Privacy Policy Enduro Adventure Portugal

Information on the collection and use of personal data on the website, forms and contact with the team.

Enduro Adventure Portugal Privacy Policy applies to the website and to contacts with Barbosa and Maris, Lda., NIF 516 380 826, based on Av. Nossa Sra. da Graça, 446, 4900-278 Carreço, Portugal. For privacy issues, please use the email bookings@enduroadventureportugal.com.

We may collect name, email, phone or WhatsApp, country, intended tour, dates, number of participants, level of experience, message, consents and technical data essential to the operation and safety of the site. We do not request payment data on the booking form.

Data are used to respond to requests, check availability, prepare proposals, manage bookings, provide support, comply with legal obligations, prevent abuse and improve the service. The processing may be based on pre-contractual diligence, performance of contract, legal obligation, legitimate interest or consent as appropriate.

We keep the data only for the period necessary for the stated purposes and the applicable legal deadlines. Access is limited to the team and indispensable suppliers, such as web hosting, safety and communication tools, subject to confidentiality and data protection duties.

Requests submitted through the forms can be registered on the site and continue on WhatsApp to enable a faster response. When choosing WhatsApp, the respective provider’s terms and policies also apply. You should not send health information or sensitive documentation without guidance from the team and without an appropriate channel.

Under applicable law, you may request access, rectification, deletion, limitation, opposition or portability of your data and withdraw consent at any time. You may also submit a complaint to the National Data Protection Commission. To exercise rights, contact us and allow reasonable verification of your identity.

We have adopted technical and organisational measures appropriate to the risk, although no system is absolutely immune. This policy can be updated to reflect legal, technical or operational changes. The version published on the website is the current version.

Read this privacy policy before submitting data via the form or WhatsApp. The page identifies the person responsible, data categories, purposes and channels available to exercise rights.

The privacy policy applies to contacts made through this website. To submit a request, use the booking form and avoid including sensitive information that has not been requested.

This privacy policy should be read together with the Cookie Policy and Terms and Conditions. These documents explain the website technologies used and the applicable booking terms.

For guidance on your rights, see the National Data Protection Commission. If this privacy policy is updated, the version published on this page will apply.

When exercising a right, clearly describe the request and use the published contact address. Never send passwords, full payment data or copies of documentation that have not been requested; the team may request only reasonably necessary verification.

Privacy and data protection policy

Data minimisation by design

Only the data necessary to respond to the request and to organise the requested service should be sent.

Document with data categories and purposes

Purposes identified

The page explains what information can be collected, why it is used and how long it is kept.

Controls to exercise privacy rights

Rights and choices

You may request access, rectification, erasure, limitation, opposition or portability in accordance with applicable law.

Contact for personal data questions

Direct contact

Privacy issues and data requests can be sent to the address indicated on this page.